H2 New Version Bluetooth Hoverboard

Unboxing video for H2 hoverboard
https://www.youtube.com/watch?v=f7B7hh4Wafc

1. Adjust balance for a hoverboard
1. Please keep the hoverboard in a horizontal state, press and hold the power button until you see the side lights flashing (Entering balance memory mode)
2. Turn off the hoverboard. Then short press the power on to keep the balance.
Here is the video might could help you:
https://youtu.be/bhF6gHFsLME 

If it doesn’t work, please contact with us.

2. Hoverboard is not working
Please fully charge it before use: 3-4 hours.
The problem is mostly happened when the wheels on both sides of the hoverboard are unbalanced, please adjust it.
Here is the video for adjust the hoverboard:
https://youtu.be/bhF6gHFsLME
Please check and adjust it.

After checking:
1.The fault red light flashes once: motherboard hardware failure
2.The fault red light flashes twice: motherboard hardware failure
3.The fault red light flashes 3 times: the main board generates an overcurrent
4.The fault red light flashes 4 times: the main board side Hall fault
5.The fault red light flashes 5 times: the Hall fault at the sub-board end
6.The fault red light flashes 6 times: battery fault or overcurrent protection
7.The fault red light flashes 7 times: communication fault
8.The fault red light flashes 8 times: the motor temperature control alarm prompts
9.The fault red light flashes 9 times: the tilt angle is too large or flipped

Could you please check how many times it blinks?
If it still can't solve the problem, please tell us the problem with video, thank you.

3. Change the battery
Here is a link for installing the battery.
https://youtu.be/6-YRH9dnIr4

4. Installation guide for hoverboard and go kart
If you find that the go-kart cannot control the direction or the light on one wheel cannot light up when using the go-kart and the balance car, it may be that the go-kart is installed incorrectly.
Could you please try to reinstall the go kart follow our video?
Here is the video:
https://www.youtube.com/watch?v=-3WiIrJMRg4

5. Hoverboard riding tips
Here are some hoverboard riding tips to controller it:

1.To move forward or backward.
Lean very slightly in the direction (forward or backward) you want to go. Keep your waist straight, so it’s basically just your ankles moving at all.

2.To turn left.
Push your right toe forward, so your weight shifts in the opposite direction you want to go. Keep your other foot horizontal. You can also lean very slightly in the direction you want to go if the foot stuff is confusing.

3.To turn right.
Push your left toe forward. Just like with turning left, you actually shift your weight in the direction opposite of where you want to go.

4.To spin in a circle.
To spin left, push your right toes down while pushing down your left ankle. To go right, push your left toes and right ankle.

And the charger will show green when it is full charged, please remove the charger in time.

6. Wheel friction housing
Due to transportation, the axle might shift which causing the shell to rub the wheel.
But it is a small problem, could you please try to adjust by yourself?
Here is the video to adjust it:
https://youtu.be/N0ON6nLmgJQ
Here is the step:
1.Open the wheel shell.
2.Loosing the four screws
3.Push the axle inward and tighten the screws